Integrated Suite of Collaboration Tools with High Powered Metrics Bill Ives writes about the announced offering by Telligent – stressing their market insights (integrators and integration needed) and subsequent focussing with their suite: I have written a bit on the potential for new information silos within enterprise 2.0. Telligent recognizes this. Rob Howard said, “Telligent’s strategy is to provide a platform where social computing, enterprise technology and traditional communication come together to break down information silos and enhance measurability both inside and outside the organization.” We discussed how tools should be independent of information and that Telligent does not attempt to replace tools such as email but allows you to work with them better in an integrated manner. You can drag and drop content from sources like YouTube into Telligent and add widgets from tools like Twitter in the same manner. As Tom Davenport recently wrote you need both old school and new school capabilities (see Mixing Old and New School Communication). Tom referred to this as 1.5 with a sense of humor and said it is greater than 2.0. Tom wrote that asking which is better Web 1.0 or Web 2.0 is actually a false dichotomy. They complement each other. I would agree. Enterprise 2.0 brings a new dimension but it does not replace many traditional enterprise apps anymore than TV replaced the radio or the telephone replaced in person conversation. Telligent has correctly recognized this and designed for integration. From the perspective of “collaborative performance” the extensive measurement tools and approaches they push are very interesting – we all know there’s a need for metrics (Telligent promises “buzz metrics” too, and while I doubt that they can really measure the informal buzz, it’s 1. a nice approach and probably 2. sort of a “unique selling proposition” for this suite? tweet share share share share email RSS feed The following two tabs change content below.BioLatest Posts Martin Koser Latest posts by Martin Koser (see all) Interview with Frank Schoenefeld – “Getting Enterprise 2.0 on track” - 03/11/2009 Adidas’ Internal Communication Team on Enterprise 2.0 - 22/09/2009 Social Media Revolution – really? - 17/08/2009 Related posts: Social software tools within the enterprise – not a revolution but an evolution Siegfried Lautenbacher: Eine “High Performance Collaboration” wird dort realisiert, wo “Herz, Hirn und Hand” zusammen agieren! Jane McConnell: The digital workplace lives at the intersection of people, organization and tools What is the OpenText Social Media strategy about? Interview with Craig Hepburn enterprise2open New blog post: Integrated Suite of Collaboration Tools with High Powered Metrics http://bit.ly/17iHpB This comment was originally posted on Twitter 21/07/2009 at 12:31 PM billives Integrated Suite of Collaboration Tools with High Powered Metrics http://bit.ly/KgwPd thx @frogpond This comment was originally posted on Twitter 22/07/2009 at 3:04 PM