@Drafts

Digital Workplace as Engagement Hub for the Employee Experience Strategy in 2019

We are approaching the holiday season and everything seems to slow down. Everybody is looking backwards as well as forward to next year’s predictions and trends. This year has brought many changes to the Digital Workplace discussions – with Microsoft’s Office 365 and the establishment of productivity tools dominating the discussions, with Intranet-as-a-Service offerings popping […]

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Slack, Teams, and the future of the Digital Workplace

Two weeks ago Microsoft jumped in to the cool team chat collaboration space that has been defined by the likes of Slack and Atlassian’s Hipchat, but actually they did much more than that. It’s our belief that the incredible rise of Slack, and Microsoft’s move to provide a new front end entry point to the […]

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Customer Focus as Enabler for the Digital Transformation

The recent results of Lecko’s research as well as Jane McConnell’s research on the “Organization in the Digital Age” postulate once more the “customer facing processes” as key driver for the digital transformation. David Edelman of McKinsey published an article in July last year on “how digital marketing operations can transform business“. In this article he and his co-author Jason […]

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Missing out on providing individualized configurations of the digital workplace – leads to BYOA!

Yesterday I wrote about the technological advancements and new concepts that might disrupt and revolutionize the “digital workplace” concept. While this pondering was purely lead by the new technological “vibes” like the “messaging-as-a-platform” idea, the discussions about cognitive enhancements as well as the concept of the conversational UX, in today’s post I would like to point to Jane McConnell’s research […]

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Haydn Shaughnessy: Digital Transformation needs a thinking in terms of a destination than just the journey!

As published before this year’s Enterprise Digital SUMMIT puts the idea of the platform as future blueprint for the business, operational and technological model of the digital way of organizing the enterprise at the center of the keynote discussions. For this we have invited Haydn Shaughnessy as opening keynote speaker to the future day of the conference in Paris on June 1. In the preparation for the conference we have asked him some questions regarding his talk and his views on the platform ideas as new business as well as operating model for the enterprise.

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