Trends & Observations

Getting Started with Social Media – Euan Semple at GuruOnline

This is a nice set of interviews, well rather short one question one answer dialogues with my friend Euan Semple. Euan is a very thoughtful person and – obvious with his experience on the use of social media within organisations – the fifteen questions get good answers. And I like his little remarks (like social […]

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Integrated Suite of Collaboration Tools with High Powered Metrics

Bill Ives writes about the announced offering by Telligent – stressing their market insights (integrators and integration needed) and subsequent focussing with their suite: I have written a bit on the potential for new information silos within enterprise 2.0. Telligent recognizes this. Rob Howard said, “Telligent’s strategy is to provide a platform where social computing, […]

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ROI is famously hard to measure on E2.0

Unfortunately the processing of this video at the Sevenload site took more time than expected. Anyway, in the following you find a nice fireside discussion with Dion Hinchcliffe – interviewed by Dr. Frank Schönefeld from T-Systems during a press event we made at CeBIT 2009. Mainly they are discussing the latest developments on E2.0 in […]

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Ideas for the measurement of Enterprise 2.0 effects

In an internal discussion of our Advisory Board regarding the topics of the E20 SUMMIT program Joachim Niemeier posed the question whether classical economic measures are suitable to measure and verify Enterprise 2.0 effects. Though cases like the TransUnion project (cited by Dion in his blog post on determining the ROI [cross-referencing to the post […]

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It’s the economy, stupid.

Recent conversations about Enterprise 2.0 have, it seems to me, become increasingly focused on return on investment (ROI). This is a rational consequence of any number of factors — in order to deploy these technologies in any sensible fashion, it is necessary to demonstrate that doing so will bring a return on the investment needed […]

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Breaking down the discussions about collaborative performance

Underneath the curtain of a static web announcement lots of content-related discussions regarding the program of the Enterprise 2.0 SUMMIT 09 are happening. From a small circle we have now extended our advisory and feedback board to a number of well-known Enterprise 2.0 experts including (in alphabetical order of their lastname) Lee Bryant, Willms Buhse, […]

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What’s the ROI of collaboration?

Though targeted on the adoption of social software, the discussions at last week’s Enterprise 2.0 FORUM have always emerged to the question about the ROI of the Enterprise 2.0 strategy very quickly. Especially the talk of Dr. Frank Schönefeld turned the discussion towards the economic measures and dimensions of Enterprise 2.0 (he promised to me […]

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Can social software “work” in Germany?

Or France, or Japan, or Brazil? Or, indeed, anywhere that is not an “Anglo/Saxon” culture? Now, wait, wait — before you flame on! (or worse), hear me out. It’s hard to talk about the issue I want to raise here without raising some emotional reactions as well — often rather heated ones. That’s understandable, but […]

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